Shipping policy

At Flavour Fushion, we are committed to delivering your favorite products quickly and safely. Please review our shipping policy below for full details.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).
  • Orders placed after business hours will be processed on the next business day.
  • During peak periods (sales, holidays), processing times may be slightly delayed.

Shipping Timeframes

Estimated delivery times depend on your location:

  • Australia Standard Shipping: 3–7 business days
  • Australia Express Shipping: 1–3 business days
  • International Shipping: 7–15 business days (may vary by destination)

Please note: Delivery times are estimates and may be affected by courier delays, customs clearance, or other unforeseen circumstances.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and order weight.
  • Flat Rate shipping fees of $5.50 apply to all orders up to $100 value.
  • We may offer free shipping promotions on selected orders or during special campaigns.

International Shipping

  • We ship worldwide.
  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • Flavour Fushion is not responsible for delays due to customs.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order through the courier's website.

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Customs clearance delays
  • Incorrect shipping addresses provided at checkout

Incorrect Address

  • Please ensure your shipping details are correct before placing your order.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 7 days of delivery.
  • We will work with the courier to resolve the issue and arrange a replacement or refund where applicable.

Regional Freight Surcharge

Customers located in remote or rural areas of Australia (including NT, outback WA, outback QLD, and remote SA) may incur additional freight charges beyond our standard shipping rates. These surcharges are applied by our carriers for deliveries to non-metropolitan postcodes.

If your order requires a regional freight surcharge, we will contact you after ordering to advise the additional cost. Your order will not be dispatched until you have confirmed the surcharge. If you do not wish to proceed, a full refund will be provided.

For freight enquiries prior to ordering, please contact us at flavourfushion26@outlook.com

Contact Us

If you have any questions about your order or shipping, please get in touch:

Email: flavourfushion26@outlook.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM